THE RED-TAPE

BURLINGTON’S ONLY PET & CHILD-FRIENDLY HISTORIC B&B: ENJOY RELAXED, CASUAL, FAIR & RESPECTFUL POLICIES. QUESTIONS? CALL US!

RESERVATION & STAY POLICIES:

For fast reservations and booking, please use our online booking engine. Reservations can also be made directly by calling Linda at (802) 399-2788. If you are travelling with children and/or a dog, please note that there are additional fees and possible restrictions. Please read our policies below on children and pets. If you have further questions call Linda at the INN to discuss your specific needs.

Note: Made INN Vermont is a heritage property with no elevator. All rooms are located on the second floor. If you have a disability or mobility issue, please call us in advance, and if we can’t accommodate your special circumstances, we’ll be happy to recommend suitable accommodations for you.

• For 1 night stays: Full payment may be required at the time of making a reservation, quoted room price + 11% rooms and meals tax
• For 2+ night stays: A 50% deposit of all charges, including taxes, is required at the time of booking. The remaining charges will be processed upon arrival. PLEASE NOTE: All Deposits are Non-Refundable.

Housekeeping:

During our low or off season, and depending on staffing, daily housekeeping may be unavailable. We are always able to give you fresh or extra linens or pillows, and will, of course, take care of any problems that may arise during your stay.

IMPORTANT! PLEASE READ OUR CANCELLATION POLICIES:

All cancellations must be made via our cancellation email, madeinnvermont@gmail.com. To receive a refund of your deposit, less a 10% admin fee, cancellations or adjustments to your booking must be made 30 days or more in advance. Holiday Weekend and multiple room bookings on any date require 45 days in advance. College Graduation Weekends are non-refundable.

For cancellations made without the required notice, early departures, or no-shows will be charged as booked, NO REFUNDS. Guests will be charged for all nights reserved, plus taxes, unless we can resell the room(s). In that case, you will receive a refund of charges, less a 10% admin fee.

For a worry-free booking, we have partnered with Insuremytrip.com to offer you trip insurance to protect against unforseen circumstances. This coverage is optional, and is subject to the fees, terms, and conditions stated on their website. You can find a link to their website on our booking pages.

MINIMUM NIGHT STAYS:

There is a two-night minimum stay for all weekends. Some holiday periods may require a three-night minimum, including (but not limited to) Memorial day, College Graduations, 4th of July, Labor Day, Thanksgiving, Christmas and New Years. There is a 2 night minimum stay required on all rooms from June first through October 31st, unless prior arrangements have been made with the innkeeper by phone and in advance. If you cannot book online for a single night, call the innkeeper at 802-399-2788, to see if a single night booking may be available.

ARRIVALS AND DEPARTURES:

Check-in is at 4:00 pm, check-out is at 11:00 am (easy-breezy check-in/check-out, can be contact-free). Should you need to arrive earlier or stay later, call the Inn directly. There are no early checkins allowed before June 15th. After June 15th, if available an early check in time of 3 pm may be arranged by personally speaking with the innkeeper (802-399-2788) in advance and wil incur a $75 early check in fee. We do have a vestibule at our front entrance that guests may use to drop off their luggage early, but please be aware that the vestibule is unsecured and, although we have never had a problem, leaving bags early is at the guests own risk. Please call the innkeeper if you plan on leaving luggage, we will attempt to bring it to your room for you, but cannot guarantee that we will be able to before your check in. A late checkout may also be arranged with the innkeeper, and, if available, will be up to a 1pm checkout time. If you have not pre-arranged a late checkout with the innkeeper, we kindly request that you vacate your room no later than 11am.

SHARED SPACES:

We ask that our guests not play instruments past 10 pm in the common areas of the INN, you may take any instrument to your room and play, as those rooms are insulated for sound, and of course, we expect our guests to respect sound levels for the enjoyment of all our guests.

HOT-TUB 

Instructions to open and close the lid are posted on the door leading to the patio as well as on the lid to the hot-tub.  Please review hot-tub instructions and rules before partaking in a luxurious soak.

• The hot tub is designed to accommodate no more than six adults.
• Enter and exit the tub carefully, no jumping or diving.
• Do not enter the hot tub if the temperature reads over 104 degrees F.
• We have plastic tumblers available in the café, no glass items in or near the hot tub.
• If you have a medical condition, or are on medication, are pregnant, or elderly, you should consult with your doctor before using a hot tub.
• Alcohol and any other recreational substance use while in the hot tub are not permitted.
• Children under 12 are not allowed and all children must be supervised by an adult.
• Do not use soaps or oils while in the hot tub.
• Turn off the high jets after each use. Do not press the “Mode” button at any time. Close the hot tub cover after each use.
• Quiet hours should be respected between 11 pm and 6 am.

ALCOHOL:

The Inn reminds our guests to not drink and drive. We are licensed to serve wine, beer and hard cider to our guests. We are the only Burlington bed & breakfast serving The Alchemist’s Heady Topper and Focal Banger. You may consume beverages we’ve provided in the shared indoor and outdoor spaces of the INN. We follow all Vermont State Laws regarding consumption, reserving the right to limit or refuse to serve alcohol to guests who may appear intoxicated. You are limited to a package rate for the number of drinks included, we will charge for drinks beyond the package. Please call Linda if you need clarification.  New Service: We no-longer include (2) Heady Toppers in each room mini-fridge, but we will serve you your (2) Heady Toppers included in your stay-rate upon request. Vermont has strict liquor laws, and we must follow them; including checking and observing our guests before service.

PETS:

We welcome your well-behaved furry friends, however, there will be a charge of $50/day per pet.

INDOOR NON-SMOKING POLICY:

Made INN Vermont is located in a historic home and all interior spaces of the Inn are absolutely non-smoking. Guests who smoke inside the inn will be assessed a deep-cleaning fee of no less than $250. The burning of candles or incense in any of the rooms is strictly prohibited.

OUTDOOR SMOKING POLICY:

We offer a rear outdoor lounge area designated for smoking that we feel welcomes everyone and ask that you be sensitive if non-smokers are present.

VISITORS TO THE INN:

Un-registered guests are not permitted in the INN, without prior permission from the INNkeeper. Un-registered guests are never allowed above the first floor. Your approved guests are welcome in the parlor/cafe, our outside Victorian porches or our garden patios and your visitors must depart by 10 pm.

Visitors are not privy to the same amenities as our guests. If your guest would like to partake in any of our amenities, please discuss with the INNkeeper to determine the additional charges.

BREAKFAST:

Breakfasts are offered between 9:00 am and 10:00 am. If you happen to have certain dietary/ time restrictions, please let us know ahead of time, and we will do our best to accommodate them within reason.

GROUP RATES:

Should you wish to book all of the INN property for your wedding, anniversary, birthday celebration, or corporate group, please contact us at 802-399-2788 or madeinnvermont@gmail.com to discuss your custom arrangements. All group stays will be assessed an additional 20% up-charge.

SAFETY & SECURITY:

This is a private home and your home away from home for the duration of your stay. Please remember to keep your room and the front door securely locked at all times. You will be provided with a unique access code – do not share it with anyone other than your companion(s) listed on your reservation confirmation. Unless you have purchased an early check-in and/or late check-out option, your access will be active starting at 4:00 pm on the day of your arrival through 11:00 am of the day of your departure.

Come for the Design. Stay for the Experience.®